Domestic Orders Eligibility for Returns:
Items must be returned within 30 days of purchase. Products must be unused, unwashed, and in their original condition
with all tags attached.
Process for Returns: Contact our customer service at houseofgudhal@gmail.com with your order number and reason for return. Our team will provide you with a return authorization and instructions on where to send your items.
You will be responsible for shipping costs for returning your item unless the item was damaged or incorrect.
Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at houseofgudhal@gmail.com.
Non-Returnable Items: Gift cards, sale items, and personalized products.
International Orders Eligibility for Returns:
Items must be returned within 45 days of purchase. Products must be unused, unwashed, and in their original condition with all tags attached. Process for Returns: Contact our customer service at houseofgudhal@gmail.com with your order number and reason for return. Our team will provide you with a return authorization and instructions on where to send your items. You will be responsible for shipping costs for returning your item unless the item was damaged or incorrect.
Please note that international returns may incur customs fees, which are the responsibility of the customer.
Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-15 business days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at houseofgudhal@gmail.com
Non-Returnable Items: Gift cards, sale items, and personalized products.
Additional Information Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us athouseofgudhal@gmail.com.
If you have any questions about our returns and refunds policy, please contact us at houseofgudhal@gmail.com
